Job Description
Apply NowInfrastructure Engineer Associate (Hybrid)
Job ID 2142Position Description:
Mathematica applies expertise at the intersection of data, methods, policy, and practice to improve well-being around the world. We collaborate closely with public- and private-sector partners to translate big questions into deep insights that improve programs, refine strategies, and enhance understanding. Our work yields actionable information to guide decisions in wide-ranging policy areas, from health, education, early childhood, and family support to nutrition, employment, disability, and international development. Mathematica offers our employees competitive salaries, and a comprehensive benefits package, as well as the advantages of being 100 percent employee owned. As an employee stock owner, you will experience financial benefits of ESOP holdings that have increased in tandem with the company’s growth and financial strength. You will also be part of an independent, employee-owned firm that is able to define and further our mission, enhance our quality and accountability, and steadily grow our financial strength. Learn more about our benefits here: https://www.mathematica.org/career-opportunities/benefits-at-a-glance
We are looking for an Infrastructure Engineer Associate to join our Information Technology Services (ITS) group. This position is eligible to work remotely and will come to the DC or NJ office as needed. The Engineer will be responsible for day-to-day Windows server maintenance and administration, including on-prem and Office 365 environments. The Mathematica ITS team pursues candidates with a broad set of technical skills, a history of delivering innovative and cost-effective IT solutions, and who are passionate about technology and confident in their ability to tackle difficult challenges.
At Mathematica, we take pride in our commitment to diversity. Building an inclusive culture that draws on the individual strengths of employees from different ethnic backgrounds, cultures, lifestyles, abilities, and experience is key to our success.
STAFFING AGENCIES AND THIRD-PARTY RECRUITERS: Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.
Responsibilities:
- Microsoft 365 and Exchange Online recipient administration
- Windows Active Directory administration
- Participate in the review of anti-spam and other security policies within the 365 platform
- Troubleshooting and analysis of technical or policy related issues
- Assist with operational management of server infrastructure including deployment, configuration, and monitoring of server hardware
- Update and maintain server operating systems
- Maintain process documentation related to server infrastructure and administration
- Manage and respond to ServiceNow tickets
Position Requirements:
- Bachelor’s degree in computer science or computer-related field, or equivalent experience
- 0-3 years' experience managing Windows systems
- Ability to communicate effectively with technical and non-technical users
- General knowledge or experience with Active Directory and Group Policy
- General knowledge or experience with Microsoft 365 and Exchange Online
- General knowledge of Microsoft Azure and Entra ID
- Experience with administering systems running on Amazon Web Services (AWS) a plus
- Experience with VMware, Hyper-V, Citrix, or similar tools a plus
- Experience with Windows Server security hardening a plus
- As a federal government contractor, all staff working in our central ITS group with access to corporate computer systems are required to successfully undergo a background investigation or security clearance as a condition of employment
- Occasional evening and weekend work may be required
This position offers an anticipated annual base salary range of $60,000 - $70,000. This position may be eligible for a discretionary bonus based on company and individual performance. To apply, please submit a cover letter (optional), resume, location preference, and salary expectations.
STAFFING AGENCIES AND THIRD-PARTY RECRUITERS: Mathematica is not accepting candidates for this role or any technical role from staffing agencies or third-party recruiters. Please do not contact technical or senior staff at Mathematica or share unsolicited resumes. All agency inquiries go through the talent acquisition team and will be routed accordingly.
Available Locations: Remote; Princeton, NJ; Washington, DC
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
At Mathematica, we understand the importance of building relationships with colleagues. If you’re not located near one of our offices but would like opportunities to meet up with co-workers, we offer coworking spaces where available. Ask your Talent Acquisition partner for more information about this opportunity and whether it’s an option in your area.
Any offer of employment will be contingent upon passing a background check. Various federal agencies with whom we contract require that staff successfully undergo security clearance as a condition of working on the project. If you are assigned to such a project, you will be required to obtain the requisite security clearance. Additionally, if you participate in/complete the application process and are denied, Mathematica may choose to terminate your employment.
Although Mathematica does not require vaccination from COVID-19 as a condition of employment, various projects or agencies may require documentation of vaccination (or an approved exception/accommodation).
We take pride in our employees and in their commitment to excellence. We encourage staff to collaborate in developing creative solutions to difficult problems and to share the responsibility and enjoyment of carrying out complex projects. This collegial spirit has helped us earn our reputation for innovative and high quality work.
One of Mathematica’s core values is a deep commitment to diversity, equity, and inclusion. Our work is more robust because it is informed by a variety of diverse perspectives, and our mission to improve societal well-being is strengthened by a greater understanding of issues and challenges facing the populations we serve. Mathematica’s ongoing commitment to diversity and inclusion is woven into our everyday actions, policies, and practices—including decisions regarding recruitment, training, compensation, and promotion. We are dedicated to maintaining a work environment in which everyone is treated with respect and dignity.